Emergency water repair and service hotline.
Water emergency line.
The ferrule j connects the water main to your underground water service pipe k which connects to the curb stop m access to the curb stop must be maintained through its box and cover n usually located near the curb line in front of your home next water flows through a water supply pipe l and into your home.
Emergency response planning template for public drinking water systems page 4 section 2.
Water issues if you suspect a broken line or a leak you may need to turn off the house valve or close the shut off valve at the water meter to make repairs.
Leaks involving property damage or traffic impacts.
Call the 24 hour call center at 305 274 9272 in case of an emergency.
Please complete the form below and one of our customer service representatives will contact you at your convenience.
Pump station alerts ringing alarm red lights flashing.
Name business name service address phone number city.
Low water pressure or loss of service.
Just tell us what the problem is and we ll be on hand to help or point you in the right direction for more advice.
Call a service representative 24 hours a day 7 days a week for water related emergencies by calling 813 274 7400 for.
Broken or leaking water or sewer pipes hydrants manholes or water meters.
If you have low pressure or no water at all check to see if the house valve is all the way open and the shut off valve at the water meter is open.
Sewer line backed up or overflowing manholes.
Chain of command lines of authority the first response step in any emergency is to inform the person at the top of this list who is responsible for managing the emergency and making key decisions.